FAQ
Frequently Asked Questions
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for a fast and secure checkout experience.
Is it safe to use my credit card on your site?
Yes! We use industry-standard SSL encryption to protect your personal information and payment details.
Can I modify or cancel my order?
Please contact us immediately if you need to make changes. We process orders quickly, so we can only modify orders that haven't been fulfilled yet.
Shipping & Delivery
How long will it take to receive my order?
Orders typically ship within 1-2 business days. Delivery times vary by location but usually take 3-7 business days within the US.
Do you ship internationally?
As of now, we do not ship to countries worldwide. We only ship to the United States and Canada.
How can I track my order?
Once your order ships, you'll receive a tracking number via email so you can monitor your package's progress.
Returns & Exchanges
What is your return policy?
We accept returns within 7-30 days of delivery. Items must be unused and in their original packaging.
How do I start a return?
Contact our customer service team with your order number, and we'll provide you with return instructions. You can reach us at hellobucketlistgifts@gmail.com
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your return.
Products
Are your products authentic?
Yes, we only sell 100% authentic products sourced directly from manufacturers and authorized distributors.
Do you restock sold-out items?
We do our best to restock popular items. Sign up for back-in-stock notifications on product pages to be alerted when items return.
Contact Us
How can I contact customer service?
You can reach us through our contact form, email, or phone. We typically respond within 48 hours during business days.